How to Order
To enhance the convenience of ordering our products, we offer a variety of ordering methods for your convenience.
Online Order
Our online ordering process is simple and user-friendly. Start by searching for the products you need on our website and add them to your cart by clicking on the 'add to cart' button. Once you have added all the items you need to your cart, proceed to checkout and follow the easy steps to complete your order. We accept various payment methods to ensure a hassle-free purchasing experience for our customers.
Offline Order
Placing an offline order with Ignis Bioscience is quick and easy. Simply send us an email at support@ignisbio.com with your order details and we'll take care of the rest.
Payment
Ignis Bioscience is committed to providing you with the best service, which includes hassle-free payment options. We accept bank transfer and credit card payments, but given the current conditions, we recommend offline bank transfer as the primary payment method. Our payment gateway ensures all transactions are safe and secure. If you have any questions about payment options or would like assistance in selecting the best one, please do not hesitate to contact us.
Shipping
We understand the importance of timely delivery for your research needs. That's why we work with FedEx to ensure that your order is delivered to you on time and in perfect condition. Once the goods have been shipped, we will provide you with the shipment number and track information so that you can keep track of your order. You will be responsible for transportation expenses and local custom clearance fees. Upon receipt of the full payment, the product will be shipped, and the tracking number will be provided accordingly.